1. Refunds:
We want you to be completely satisfied with your purchase from poshfeetindus.com. If you’re not happy with your purchase, please review our refund and returns policy below.
2. Eligibility for Refunds:
To be eligible for a refund, your item must be unused and in the same condition that you received it. The item must be returned within [number of days] days from the date of purchase.
3. Return Process:
To initiate a return, please contact our customer support team at [customer support email] to request a return authorization. Pack the item securely in its original packaging and include a copy of the packing slip or order confirmation. You are responsible for the cost of return shipping unless the return is due to an error on our part.
4. Inspection and Refund Processing:
Once we receive your returned item, our team will inspect it to ensure it meets our eligibility criteria.
We will notify you by email regarding the status of your refund request.
If your return is approved, your refund will be processed, and a credit will be automatically applied to your original method of payment within [number of days] days.
5. Exchanges:
We do not offer direct exchanges. If you wish to exchange an item, please follow the return process as outlined above and place a new order for the desired item.
6. Non-Refundable Items:
Some items may not be eligible for refunds, such as gift cards or items marked as “Final Sale.”
7. Damaged or Defective Items:
If you receive a damaged or defective item, please contact our customer support team within [number of days] days of receiving the item. We will work with you to resolve the issue.
8. Cancellations:
If you need to cancel an order, please contact us as soon as possible. Orders that have already been shipped cannot be canceled.
9. Changes to this Policy:
We reserve the right to modify or update this Refund and Returns Policy at any time. Any changes will be posted on our website.